Syncheo supports organizations in fully mastering their IBM Engineering Lifecycle Management (ELM) environment. Whether you are deploying, upgrading, or optimizing, our services cover the entire lifecycle of your platform.

IBM ELM Expertise

We act as a trusted technical partner across the IBM Jazz ELM ecosystem, including DOORS Next (DNG), Engineering Workflow Management (EWM) and Engineering Test Management (ETM).

Our strategic consulting helps you define the target architecture, optimize your development processes, and ensure your environment complies with industry standards (DO-178C, ISO 26262, EN 50128…).

Custom Development

IBM ELM tools offer powerful extension points that we leverage to adapt the platform to your specific business processes.

  • OpenSocial Widgets for DNG: automating requirements checks and injecting business logic directly into the DOORS Next interface.
  • Dojo Plugins for EWM: deep customization of the web interface, conditional attribute display, custom visual workflows.
  • Server-side Extensions (Java SDK): development of advisors and participants to automate delivery and validation rules in EWM.
  • OSLC Integration: interconnecting lifecycle tools (DNG, EWM, ETM, Jira, GitGuardian, etc.).

Administration & Infrastructure

A high-performing ELM environment relies on a well-sized and properly configured infrastructure.

  • Installation and configuration of complex topologies (JTS, LQE, GC, data servers).
  • Reverse proxy setup and end-to-end SSL certificate management.
  • Upgrades to IBM ELM 7.x with data migration and validation.
  • Performance optimization (LQE queries, indexing, JVM tuning).
  • Implementation of backup strategies and disaster recovery plans.

Training & Knowledge Transfer

Team autonomy is at the heart of our approach. We design training programs tailored to your skill levels and context.

  • Hands-on workshops for administrators: deployment, configuration, maintenance.
  • Sessions for developers: Jazz SDK, OpenSocial, OSLC REST API.
  • End-user training: getting started with DOORS Next, EWM and ETM.
  • Change management support during major migrations or upgrades.

Reporting & Traceability

Regulatory compliance and requirements traceability are critical challenges in certified industries.

  • Advanced report design with IBM Jazz Reporting Service (JRS).
  • Compliance document generation with Engineering Publishing (PUB/RPE).
  • End-to-end traceability dashboards (requirements → tests → code).
  • Quality and coverage metrics implementation.

Support & Maintenance

We provide responsive assistance to ensure the availability and performance of your production platform.

  • Level 2 and 3 support for critical incident resolution.
  • Corrective and adaptive maintenance of your extensions and configurations.
  • Technology watch on IBM ELM evolutions and anticipation of impacts.
  • Support contracts tailored to your SLAs.

Would you like to discuss your project? Contact us.